Success Story: Kids Help Phone

I had a friend who I was really close to kill himself. He didn’t really go to anyone about his problems other than me. I talked him out of killing himself a lot and when he did do it, I felt like I failed. I feel bad all the time. I hate being at school and him not being there. I cry all the time and I just don’t know how to feel better. How could I fail him so bad when I knew he wanted to hurt himself? - Real kid post from

Kids Help Phone is a Canadian and world leader, known for our expertise in providing vital, innovative counselling services to children and youth. Since 1989, we have offered children, teens and young adults in Canada (ages 5-20 yrs.) a critical lifeline of hope and support, through our free, anonymous and confidential service via telephone, web-posts or “live chat”.

Every day, we intervene with countless children and teens, reducing and often removing them from the edge or path of serious harm. Thousands of young people use our services repeatedly as they traverse their adolescence. In fact, over half of our sessions are with teens that call us or web-post us for counseling between 2-10 times in a year or more.

We provide a safe, confidential and non-judgmental place for young people in the Edmonton region to share their reality, become aware of their options, and plan a course of action to greater safety and health.

A community-based national charity, Kids Help Phone receives no core government funding and relies on community and corporate support to keep our essential services available. The $3,000 donation from the REALTORS COMMUNITY FOUNDATION supported 328 kids in the Edmonton region with professional, anonymous counseling that gave them the clarity and hope they needed and deserved.

Kids Help Phone is active in the community providing a variety of educational programs to elementary, junior high and high schools students and teachers across the Edmonton region on a variety of topics – bullying/cyber-bullying, body image, peer relations, mental health & access of services, sexting, LGBTQ issues, and young male mental health.

On October 08, 2015, Kids Help Phone launched BroTalk (, Canada’s first mental health service targeted to teen males. Made possible initially thanks to generous funding from the Movember Foundation, the leading global men’s health charity; BroTalk is a free, confidential and anonymous service that provides counselling and information to help teen guys (and those who identify as guys) tackle their challenges and stresses, big or small.

BroTalk was developed in conjunction with a youth advisory committee, made up of young men from across Canada, who were consulted for their feedback and recommendations in the building of BroTalk to ensure that we developed services and resources that properly support and resonate with young men. Our BroTalk counsellors are available for one-on-one support. They understand the challenges of teen guys and have the expertise and experience to guide and support you on a wide range of issues.

On behalf of the 82,000 Alberta kids that reached out to us last year, thank you REALTORS Community Foundation for helping us to keep our promise to be there for them, no matter the time, no matter the reason, we are here to offer help and hope 365 days a year, 24 hours a day.

"Every day, we intervene with countless children and teens, reducing and often removing them from the edge or path of serious harm."